Culture Change via Team Based Management: Client Case Highlight

Just last month I spent a week with a client I’ve been consulting with for about three years now. Typical of many of our clients and most organizations, they are wrestling with a few key issues:

• How to hold people accountable, ensure that employees are all “pulling their share”.?
• How to run effective and productive meetings?
• How to define and address poor performance?
• How to function as a high performance team?
• How to confront disruptive behaviors?
• How to select and hire the best people?
• How to make performance appraisals meaningful?
• How to stabilize processes and increase performance?

What is rather atypical and not like many organizations is WHO within this client is wrestling with the above sticky issues. You see, the folks who are tackling and managing the issues in this case are the hourly production workers. Read More